Customer Behavior Prediction Platform
End-to-end AI platform that predicts customer churn risk from retail transaction behavior and supports retention decisions. Built during an AI internship at F6 IT Services Private Limited (via Internmo).
- Processed 1M+ Online Retail II transactions with leakage-safe RFM + behavioral features
- Classical ML + deep learning models (ANN, LSTM, Autoencoder), CLV & segmentation
- SHAP/LIME explainability, FastAPI APIs, interactive dashboard, Docker + Firebase deployment